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My boy Harry LOVES it there! Great team, great place and they LURVE your fur babies no matter how naughty they are! Highly recommend..

Debbie L

Absolutely fantastic staff - very friendly and very caring to all the animals!

Skye C

Totally recommended this place!! Our dog Ollie love this place & staffs are just Amazing...

Cindy Y

Wilson absolutely loves his visits to the pets hotel. He knows once we enter Philip Ct where we're heading next and gets all excited, starts jumping around in the back seat, even tryna escape out the Window in hope to get there faster lol! The staff there are extremely friendly and I would highly recommend this place to anyone!

Sarah N

Love watching Dolly & Tommy in 'Central Bark' I hope they are behaving!

Sarah K

Jackson had a great time on his trial on Wednesday. He was still tired the next day! He will definitely be back!

Kate M

We took our malamutes to the pets hotel as we were in Melbourne on holidays from adelaide. .They went to doggy day care and then into the presidential suite.. Excellent ...fantastic. .they loved it..
Highly recommend. .in actual fact ive even listed it on the adelaide malamute owners web site...

Brownyn G

The Pets Hotel is the very best place for dogs & cats. Boarding &daycare under the same roof. The staff are the best! My grand dog loves it here. Highly recommended.

Janet D

Excellent! Our puppy didnt want to leave!!!

Helen K

Love watching my beautiful Izzy on webcam today! Can't wait to pick her up Friday morning. Miss her so much

Julie A

About Us

After years of research in Australia and the USA, The Pets Hotel is custom designed for your pet’s health, safety and comfort, all in a fun-filled environment - which exceeds the industry Code of Practice.

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  • Great place for your pets. Highly recommend it to anyone. Climate controlled. No windy,cold or boiling hot tin sheds. Fab facility.

    Nicole W
  • Alma absolutely loved her day there she didn't want to leave. The staff are so lovely & friendly. Alma smelt so nice for days after her bath there.

    Joanne B
  • Best pet boarding facility in Melbourne. Worth every cent. Exceptional customer service and care for your pet.

    Brig S
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Contact Information
Phone: (03) 9646 3696

Monday - Friday
7:00am - 12:00pm & 1.00pm - 4.00pm
7:00am - 12:00pm & 1:00pm - 4:00pm
Sunday - 2:00pm – 5:00pm
Public Holidays - Closed

Day Care:

Monday - Friday
7:00am - 12:00pm & 1.00pm - 6.00pm

Address: 7 Phillip Court
Port Melbourne. Vic 3207

Please arrive no later than 30 minutes prior to closure to ensure adequate time for pets to be checked in/out.