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Visiting from Adelaide we placed our malamute in presidential overnight and then doggy day care for the day The staff where great & very polite..all the dogs seemed really happy.. I highly recommend this hotel for your dogs.

Bronwyn G

Thanks so much for looking after us, we loved the presidential suite! Staff were wonderful and caring and we enjoyed playing with your toys! Mum was happy she got to watch us from her computer while she was away. From Emo and Jack.

Emma K

My dog attends daycare here regularly & boards often as well. All of the staff are professional, skilled & friendly. My dog is a high energy breed, so he needs a lot of exercise & stimulation. He gets the opportunity to socialise with other dogs & get a lot of his energy out in a safe, supervised environment. He comes home happy & relaxed. I've used other boarding &daycare facilities in NSW previously, but The Pets Hotel far exceeds any of these. I trust them completely with the care of my dog both in daycare& while boarding. I can't stress how happy I am with the service that this establishment provides. A pleasant experience from both myself & my dog. Offering both daycare& boarding as well as grooming makes it a very convenient service for busy people who want quality care for their pets while they're at work or on holidays by professional staff they can trust.

Amber R

The Pets Hotel is a very special place. They treat you pet like one of their own, no cages or board pups in sight - only play toys and story time (from cooking books no less!). I would highly recommend this place, especially if you pup is an indoors kinda animal. There are lots of extras available, from spa treatments to photo shoots and beach walks,but even the most basic package is not only affordable, but perfect for pet owners to leave there animals with no stress or worries.

Leaona C

Monty is already looking forward to his next stay!

Vince D

Climate controlled, and interacting with the animals

Roland N

Too cool - mental note for the next time John and I travel...

Jackie G

Chester is always happy when he stays! It's great being about to view him, and we have always been happy with the service

Kellie D

Marley my Staffy has loved every minute at the Pets Hotel. The girls are friendly and they love every pet that stays with them. I'd highly recommend anyone wanting to send their pets there!

Costa C

Looks cool as wish I could put my dog in for a night

Jassy M

About Us

After years of research in Australia and the USA, The Pets Hotel is custom designed for your pet’s health, safety and comfort, all in a fun-filled environment - which exceeds the industry Code of Practice.

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  • Great place for your pets. Highly recommend it to anyone. Climate controlled. No windy,cold or boiling hot tin sheds. Fab facility.

    Nicole W
  • Alma absolutely loved her day there she didn't want to leave. The staff are so lovely & friendly. Alma smelt so nice for days after her bath there.

    Joanne B
  • Best pet boarding facility in Melbourne. Worth every cent. Exceptional customer service and care for your pet.

    Brig S
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Contact Information
Phone: (03) 9646 3696

Monday - Friday
7:00am - 12:00pm & 1.00pm - 4.00pm
7:00am - 12:00pm & 1:00pm - 4:00pm
Sunday - 2:00pm – 5:00pm
Public Holidays - Closed

Day Care:

Monday - Friday
7:00am - 12:00pm & 1.00pm - 6.00pm

Address: 7 Phillip Court
Port Melbourne. Vic 3207

Please arrive no later than 30 minutes prior to closure to ensure adequate time for pets to be checked in/out.