The most important reason to come to TPH is 'peace of mind'. Read what our clients have to say about us 'click here'
The spectacular indoor dog park, the original "Central Bark"
State of the art air-conditioning system that circulates air continuously. It provides draft-free fresh air - which is replaced multiple times per hour. Our climate control system ensures temperatures are comfortable no matter how hot or cold it is outside!
Our one-of-a-kind ventilation system is designed to prevent the spread of odours, airborne germs and contaminates
Within 5 km's from Melbourne's hustling and bustling CBD
Epoxy flooring to enable efficient cleaning processes
Free dog temperament assessments
Morning dog play included with every stay
Superior customer service
Extended opening hours
Join the A-listers, you never know which celebrity you might bump into at The Pets Hotel!
Large variety of services and activities to keep your pet busy during their holiday
24Hr Security - 24 hour surveillance breakdown:
Twice a night security car checks on TPH in's (2 minute response time if alarm is triggered)
All doors within The Pets Hotel are alarmed to go off if opened
Constant security camera surveillance
Fire and smoke safe system
Fully flame retardant and sound proof roof
Fully alarmed facility for any fires or break, fire station, police station and Vet within 5kms of facility (5 minute response time)
security swipe cards to ensure uncompromised safety for pets and staff
Guest suites are designed to ensure maximum hygiene and minimise stress
Suites are kept clean and sanitary throughout the day
Luxury suites furnished with flat screen TV's available to cater for the most discerning of customers
Unique spa bath experience for small and medium dogs
Super -Premium quality food supplied to all pets
We exceed the industry's code of practice in relation to our cat and dog suite size, ventilation, exercise and security
Each dog guest receives a special collar each time they check in, which has important information for The Pets Hotel team, including identification tag and a colour coded temprament system.
We will not let your beloved pet go home stinky or in a mess! All pets are bathed upon check-out.
We look after dogs, cats, birds, rabbits, ferrets and more! (please call for more information)
Extensive sound system, which enables music to be played throughout the facility
After years of research in Australia and the USA, The Pets Hotel is custom designed for your pet’s health, safety and comfort, all in a fun-filled environment - which exceeds the industry Code of Practice.